At ABC, we are often asked why we recommend cleaning area rugs in our specialized rug cleaning plant rather than in customers' homes or businesses.
The Answer is:
Your rug will go through the following 6-step procedure:
The rug is inspected on the back and on the front for any problems that could arise during the cleaning process. We will also advise you of possible options for repair, either by hand or by machine.
The rug is thoroughly 'dusted,' either by hand, special machinery or air in order to remove as much of the impacted soil as possible before washing.
The rug is thoroughly but gently cleaned with solutions specifically formulated for its particular fibers and dyes. It is during this procedure on the wash floor that treatments such as spot and odor removal are administered if needed.
Gallons of water are gently pushed through the rug to ensure all cleaning and treatment solutions are completely and thoroughly rinsed out of the rug after washing.
The rug will be sent through a wringer to remove the majority of the water. After the wringer, the rug will be brushed to set the pile. It is then hung to dry in our temperature-controlled dry room.
After the rug has been tested and is completely dry, it will be taken down and inspected (re-cleaned if necessary), vacuumed on both sides, then rolled and put into a bin awaiting your arrival for pick up.
Cleaning area rugs in our plant as explained above assures we have full control over the entire cleaning process. It is not possible to maintain our high standard and properly clean your area rugs in your own home or business.
Certain area rugs MUST ALWAYS be cleaned in our plant but there can be an occasional situation in which it is necessary to clean an area rug on site in a home or business.
Rugs made of synthetic fibers such as nylon, olefin, polyester, etc., that are very large or have a lot of heavy furniture on them could possibly qualify for cleaning on location in your home or business. The exception would be those with natural fiber backings (such as jute).
1. Area rugs of any fiber type that contain animal or human urine MUST be cleaned in our plant to specially treat them for odors.
This is a labor-intensive process guaranteed to remove all URINE ODOR from the rugs. (URINE STAINS, on the other hand, are permanent on certain types of rugs and carpet, although it is possible under some conditions to significantly lighten them.)
2. All natural fiber rugs such as wool, cotton, silk or sisal must be removed and brought back to our plant for washing.
These fibers require much longer drying times and a significant amount of extra care in order to produce a quality washing without damaging the rug. Some of the risks involved could include dye migration, cellulose browning, improper drying, bacteria production, damage to floors, etc.
Additionally, since wool fiber can hold up to 30% of its weight in water and still feel dry, it is essential to make certain that the rug we return to you is completely dry to prevent any possibility of mold, mildew or dry rot from occurring. These are risks that neither the homeowner nor the business owner should assume.
3. Rugs with any kind of insect infestation such as moths, carpet beetles, etc.
Rugs such as these must be treated before, and sometimes after, cleaning. In the case of moths, cleaning will remove the live moths and larvae, but will have no effect on the eggs. They require special treatment in our plant.
Free pick up and delivery is now available within 60 miles of Ithaca, including the Syracuse, NY area. Please call our office to schedule an appointment for a pick up at (607)-272-1566. Just a reminder: We also provide hand and machine repair of oriental and area rugs on our premises..
Normal return times for cleaning area rugs in our plant are 1 week from pickup. Extra treatments may take a little longer. Please note: Our pick ups and deliveries are always free but discounts normally do not apply and there may be a minimum dollar amount required for your area.
Please call our office at 607-272-1566 if you need more information.
Please click here for our Pick Up and Delivery Policy and our Pick Up and Delivery Service Areas.
If you do not live in our service area, please feel free to call our office at 607-272-1566 and arrange to send us your rugs by mail or through a delivery service such as Fed Ex or UPS.
How to Properly Fold a Rug
Is your car too small to bring your rug in to be washed? Watch this video to see an easy way to properly fold a rug, especially a big one.