Pick ups and Deliveries are normally scheduled for Wednesdays.
When calling to schedule a pickup, please let us know any concerns you may have such as pet odors (urine, vomit, dander, etc.), insects (moths, carpet beetles), etc. The more information provided the better we can assist you.
Rugs will be brought back to our office and thoroughly examined by ABC personnel with our forensic Pre-Cleaning Inspection.
The customer will be called and asked for authorization before any cleaning & repair recommendations can be done.
Insect infestations require immediate attention and are treated immediately to prevent further damage and cross contamination.
Urine contamination also requires either a sanitizer treatment for a minimal amount of urine or a urine decontamination treatment if there is a large amount of urine.
If, at the time of the pickup, it is determined the condition of a rug is questionable and any work done may exceed its value, a $200 deposit will be required before pickup.
If the customer declines the work after the rug has been brought to our plant for examination, a portion of the deposit will be applied as labor and a disposal charge, and the rest will be returned to the customer. If the customer has the rug serviced, the $200 deposit will be subtracted from the final invoice.
If at any point during the pickup, ABC personnel is unsure whether the rug is worth cleaning, a call will be made to the office.
Rugs picked up on a Wednesday and cleaned in our plant will be scheduled to be returned the next Wednesday. If additional work, such as moth treatments or repairs are needed, the day of delivery schedule may have to be extended.
Pickup and Delivery is free (minimum dollar amounts of work to be done may be required-see below).
Rugs must be rolled or baled and ready for pickup.
Cleaned rugs will be returned rolled or baled.
A labor charge will be applied to any pickup which requires furniture moving and/or rolling, baling, or unrolling by our technicians.
Our current minimum pricing for pickup and delivery are as follows:
Tompkins County - Minimum $150
Cortland County - Minimum $300
Syracuse, Elmira, and outlying areas - Minimum $600
Please call or text our office at 607-272-1566 if any questions.
Rugs picked up and delivered are normally not eligible for any discounts. Please check our latest discounts if you have any questions or call or text our office at 607-272-1566.
We currently service the following areas for pick up and delivery of area rugs, oriental rugs, and specialty rugs for cleaning and repair in our plant:
We regularly post tips and information about your carpet, rugs, upholstery, and tile and grout so please visit us often.
We update our Facebook page with our latest discounts and we are also offering exclusive promotions to our Facebook fans.
These are limited and short notice promotions.
GIFT OF CLEAN!
Why not think 'outside the box' and give
a Gift Certificate for professional carpet, upholstery, or tile
& grout cleaning from ABC for any special occasion!
Does a special person have a favorite area rug or oriental rug that needs cleaning or repair? Just give us a call. You'll make their day!
Bring in the mats from a car and we'll clean them as well.
Contact us if you live in the Ithaca, NY or surrounding areas and we will tailor a special gift certificate just for you for any Special Occasion.
Oriental and Area Rug Washing at ABC Oriental Rug
Rugs on the wash floor are gently scrubbed before thorough rinsing.
Gentle scrubbing continues. Note the wringer in the background-the next step in the washing process after rinsing.
After thorough rinsing, the rug is sent slowly and carefully through the wringer to take out as much of the water as possible before being hung on racks in the drying room.
Rugs are hung on a rack in the temperature controlled drying room until completely dry.