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ABC Carpet Cleaning was very professional from the initial phone contact to the cleaning itself. The gentleman who performed the cleaning was very hard working and did an excellent job removing stains in our office which was really spotty from our workers walking in with muddy boots.
We are a construction company with moderate in & out traffic but some the stains I thought would never come out. The man pre-treated the stains and much to our surprise, they are barely visible or completely gone! This was my first time using ABC but I will use again for sure!
Over the past 2-3 years ABC has cleaned multiple oriental rugs for us in-plant.
The folks at ABC are very knowledgeable and pleasant to deal with. They were able to remove bright orange squash stains from an off-white rug without causing damage, and in general have done a fantastic job cleaning rugs for us.
At this point we have easily had 15 rugs cleaned to our satisfaction, and we keep going back. We find the prices to be reasonable, and won't take our valuable rugs anywhere else.
Homeowner (from a major customer review site)
I just wanted to call to say how wonderful the pad you sold me is. It works exactly as I needed it to and I am thrilled! Thank you so much.
We had our rug in the living room cleaned. Steve was the person that was cleaning our rug and he was very professional and thorough. The rug looks brand new. I would recommend ABC to anyone.
S. and I want to thank you for the beautiful cleaning job you did on our chair cushion. It meant so much to have it back to normal. You did an outstanding job. The chair is still very young so we were happy to have it normal again.
Retired Business Owner
You folks are some of the best professionals I have dealt with in a long time. It is a joy to work with you.
Last year, I brought in a large Persian rug for cleaning and mending. It had endured several generations of dogs, and had an awful, musty odor in warm weather. I was delighted to find that you have a process for cleaning out the old urine crystals---and it works beautifully! Through your thorough and careful treatments, you've salvaged this beautiful old rug, and I wish I had known of your company earlier.
Will be bringing in some other family heirlooms soon.
Thanks for the excellent job in cleaning our three very, very dirty Karastan carpets. The colors just pop and they feel so very soft. We could not be happier with the results. Also very nice folks to deal with - responsive to your needs and a very good turn around time. We highly recommend ABC and will continue to be a return customer!
The carpets look 'Fantastic!' People came up to me without my asking to tell me how great the carpets look!
Tim did a great job! We are very pleased and we will be calling in the Spring for more work for him to do at our house.
Steve did a great job. No complaints from me. He was very professional and had a good plan when he arrived. Thanks again.
Thank you. Beautiful work on the rug you just cleaned for us.
H & K -
Good to see Tim again. Sorry many are out sick today but always glad to see him. He is so professional, pleasant and a hard worker!
The high quality of your service demands this note of praise and thanks. As a customer of your in-store cleaning of oriental rugs first, I recently turned to you for in-home wall-to-wall carpets. The work was scheduled in a matter of days, the price was terrific, and Chris and Tim were courteous, careful and thorough. The rugs look fabulous!
It is wonderful to benefit from cheerful and consistent service.
Good morning Harriet!
I just wanted to thank you for the wonderful job that was done on my carpets yesterday! I was thrilled that my area carpet could also be cleaned where the baby will be crawling and the hall and TV room carpeting looks like new!
Steve was one of the best technicians I have ever had. He was very personable, explained many things to me about the carpeting and always had a smile and good conversation. I was very pleased to have the printed information and he was very thorough in explaining them to me so I am now educated as to how to have a longer carpet life.
Steve explained the tile and grout cleaning that you now offer. That service wasn't available a few years ago and we may be placing our home on the market in a year or two and that service will come in very handy.
Thank you so much for your continued high quality of service and attention to detail.
Thank you Ken and Harriet! It was a Great Job!!
Ken and his crew cleaned a rug that had years of dust and dirt ground into it. They went above and beyond to get it clean, and now I am using it in my dining room. Thanks so much, Ken.
I wanted to let you know that Steve did an excellent job on Saturday. He called ahead, was knowledgeable and most importantly did a great job. The carpet looks drastically better than before!
...the carpets & cushions look gorgeous! Thank you for all your time, support and sympathy. It truly made a difference during that highly unfortunate event!
Thanks for such quick service!
...I want to express my complete satisfaction with the carpet cleaning that Steve C. did for me yesterday. It was obvious that he was sincerely interested in doing the best job possible. It was a pleasure to have him in my home and I look forward to requesting him for my future carpet cleaning. Sincerely,
Steve did a great job!
Homeowner and Business Owner
Our rug looks fabulous AND it's always a pleasure doing business with you!
Tim and Chris were very courteous, worked quickly and did a great job. I am very happy.
I just wanted to let you know what a great job Stephen did on the carpets and grout cleaning at our home this afternoon. He is professional, courteous, hard-working, and knowledgeable.
Thank you for sending such a reliable person!
All the best,
I want you & Ken to know how pleased we were to see how clean and well bound the rugs looked. They look better than the carpet right now! Please tell whoever did the work that we compliment them for a job well done!
Many thanks for the fine work on our handwoven rug. It means a great deal to me and it gives me great comfort to know you managed the repair in a very professional manner.
Fanny A. & Rebecca C.
We had an unauthorized student party at one of our rental houses. The carpets were filthy and beer soaked - they stunk and looked even worse. ABC responded immediately to my request for help. The equipment they bring to the job has no comparison to the rental unit like Rug Doctor - this is professional stuff. The carpets looked fantastic, much better than I had hoped for. We have rented portable units before but now will use ABC again whenever we think about carpet cleaning. It was quick painless and reasonable priced. Thank you ABC.
Hello Harriet & Ken:
I just wanted to thank you again for cleaning and turning around my area rug so quickly.
I honestly could not tell which corner the coffee stain was on.
We had just had the room freshly painted and putting down the rug without cleaning it just did not seem right to me.
It looks so nice.
My son's wedding was wonderful and is now a cherished memory.
I want to thank you for the wonderful cleaning job Tim did on our wall-to-wall carpets. We are putting our house up for sale and our Broker suggested we replace all 1200sf of carpet. After the cleaning, the carpets totally passed the "white glove" test by everyone concerned! I would also like to mention that all our area rugs have also been cleaned by ABC with fantastic results. We are thrilled!
P.S. I am placing ABC business cards in a conspicuous place in my home to let prospective buyers know what company I trust with my valuables.
THANK YOU! The carpet looks great (and smells better). (You forgot to take the cats)!
Please share my gratitude with ABC Carpet Cleaning for the lovely job you did again on the Belgian wool rugs from the YWCA in Cortland. Because you have a discount for not-for-profits, we are able to maintain these beautiful rugs, which get lots of traffic but are 25 years old.
Savings from these kinds of discounts allow us to sink more money into programs; the YWCA provides crisis services to adults and children who have been battered or sexually assaulted, a mentoring program to 100 poor children annually, childcare (preschool, before/after school, summer day camp) to 900 children county-wide, support groups and health and fitness.
YWCA of Cortland
The carpets look great! So nice to have them clean and fresh smelling again. The Tech that came out was very nice and extremely professional. Thank you for the wonderful service.
Thank you and your colleagues so much for the pictures and for documenting the condition of the rug for me. In such trying times, it is these acts of graciousness and kindness that help me to get through. I can't thank you enough.
I apologize for the stink I brought into your store. Yesterday the water finally left my basement. Today I will begin to get it out of my house, as well.
All the best,
Home Owner and flood victim
Thank you for arranging for your terrific team to take our carpets, clean and relay them. They look like new! Your staff is marvelous and we certainly appreciate your competitive prices. How fortunate Ithacans are to have a hometown carpet experts nearby. Not to mention you make all contacts so pleasant.
Best regards from some of your fans,
Marjorie and Bryan
Thank you! The rugs look great.